Please Tell Us More About Protolink 3D
It is a family owned small business providing solution based services in the 3D printing, prototyping, commercial modeling and arts & crafts sector. We started the company in Aug 2013 with some 3D printers. We soon realized that the addition of a laser cutter would be a big benefit to us. So currently we do laser cutting and engraving for our own products, work for the signage and model industry, personalized items as well as corporate branding. All this was made possible with the addition of our SA Argus Laser.
What Was The Deciding Factor In Choosing A Laser Machine Supplier?
When we started looking at suppliers, we quickly realized there are a lot of sharks in this ocean and did our homework thoroughly. The major deciding factor was the absolute comfort that SA Argus instilled in us that they will always be there for support and assistance. Not only in the technicalities of the machine but also in the general laser business as well. I remember having trouble converting a logo I had to engrave and ended up e-mailing it to SA Argus and within 10 min I had the file back ready to go. It is support like that and all the little things like being able to get on the phone with one of the guys for help and them always able and willing to jump in and help, that makes a big difference for us.
How Has The Laser Transformed Your Business?
The addition of our SA Argus laser has enabled us to widen the spectrum of service we could provide and enabled us to enter in to more diverse business opportunities. We also use our laser cutter as a very capable tool in manufacturing parts for our commercial models and other projects we work on.